Canceling your ePayPolicy Service - ePayPolicy
To cancel your ePayPolicy service, an Account Administrator must email support@epaypolicy.com during business hours (Monday-Friday, 8AM-5PM CST), and for further assistance, customers can use the website's "Let's Chat" feature or call Customer Support at 844-372-9300.
To cancel your ePayPolicy service, an Account Administrator should email support@epaypolicy.com.
The support team is available Monday through Friday, 8AM-5PM CST.
If you have further questions or need direct assistance, you can contact the support team during business hours via the "Let's Chat" feature on the website or by calling Customer Support at 844-372-9300.
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ePayPolicy offers US-based customer support specializing in insurance payments with fast response times, strong data security, and positive user testimonials highlighting its ease of use, customization, and efficiency in improving billing and payment processes for insurance agencies.
Prefill Payment Page - ePayPolicy
The Prefill Payment Page feature in the ePayPolicy dashboard allows you to send a pre-filled payment page to a payer, and customer support is available Monday through Friday from 8AM to 5PM CST via chat on the website or by phone at 844-372-9300.
How to add and set permissions for users in ePayPolicy - ePayPolicy
The article details how to add users and assign specific permissions—such as managing accounts, co-signing payables, voiding transactions, and accessing features like CheckMate and Payables Connect—within the ePayPolicy Dashboard by logging in, navigating to the Accounts and Users tabs, entering the user's email, adding them, and editing their permissions accordingly.
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ePayPolicy offers specialized, US-based customer support for insurance payment solutions with fast response times, strong data security, and positive user testimonials highlighting ease of use, improved billing, and faster policy sales.
Updating the phone number and email address for the e-receipt - ePayPolicy
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Terms and Conditions - ePayPolicy
The ePayPolicy Terms of Service, effective June 3, 2026, establish a binding contract between ePayPolicy and its Customers for use of its integrated payment platform and services, include mandatory individual arbitration for disputes waiving class actions and jury trials, incorporate the Privacy and Acceptable Use Policies, and outline that additional services or promotional offers may be subject to separate terms requiring further agreement.