CheckMate
The ePayPolicy Help Center article titled "CheckMate," last updated on July 14th, 2025, provides guidance for clients using ePayPolicy’s CheckMate feature with an ePayPolicy lockbox on how to track mailed checks, explains that delays in check arrival at the PO box can occur, and offers customer support via chat and phone during business hours for further assistance.
ePayPolicy Help Center
How do I track checks mailed to my ePayPolicy lockbox? Keep in Mind This article applies to clients using ePayPolicy’s CheckMate feature with a lockbox provided by ePayPolicy. At times, individuals may reach out concerned about a check mailed to your lockbox that seems to be missing. However, it's important to remember that sometimes checks simply haven't arrived at the designated PO box yet. Here’s h...
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Last updated: July 14th, 2025 by Anne Clark
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