Customer Support - ePayPolicy
ePayPolicy offers specialized, US-based customer support for insurance payment solutions with fast response times, strong data security, and positive user testimonials highlighting ease of use, improved billing, and faster policy sales.
The best digital solutions are backed by real, human support.
Not sure which plan is right for you? Need help with a client? Or assistance with customization? Our US-based team is here for you every step of the way.
Insurance Payments Experts
Insurance payments are all we do. We understand the nuances, the lingo, and the customers.
Fast Response Times
Most support requests are resolved within 24 hours with chat, phone and email response options.
Security
Our teams take your data security seriously. That’s why we annually complete multiple security checks and financial data courses.
Making your day easier makes our day.
We love that we don't have to mess with collecting the fee and extra work in our escrow account. I highly recommend using them! Also nice that we don't have to wait for a check, and can bind faster.
— Hannah Callihan, North Central Insurance
Exactly what we needed to improve our billing process. Great product and easy to use. 90% of our agency bill clients use it!
— Stan Jones, Dexter Insurance
It's helped us sell more policies since we're able to take payment right away instead of waiting for the check to arrive. Set-up was a breeze. No complaints here.
— Rachel Vela, Vela Insurance Agency
User friendly, customizable, looks professional and has saved us money over other merchant service providers!
— Livio Gasparini, Safeguard Insurance
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InsureTech Integrations and Partners
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Payments for Insurance Carriers - ePayPolicy
ePayPolicy offers insurance carriers a secure, PCI-compliant digital payments platform that accelerates premium collections by up to 50%, integrates with over 30 systems for seamless accounting automation, provides multiple payment options like credit card and ACH, reduces fraud risk, and streamlines payables management to boost cash flow and operational efficiency.
ePayPolicy: Digital Insurance Payment Solution
ePayPolicy is a specialized digital payment solution trusted by over 10,000 insurance organizations—including agencies, MGAs, carriers, and premium finance companies—that streamlines insurance premium payments by replacing checks with a secure, PCI Level 1 compliant network featuring easy onboarding, AMS and API integrations to automate tasks, reduce late or lost payments, and improve operational efficiency and margins.