ePayPolicy Wraps Up 2023 With Winning Multiple Badges from Gartner Digital Markets - ePayPolicy
In 2023, ePayPolicy earned multiple prestigious badges from Gartner Digital Markets—including Ease of Use and Best Value from Capterra, Customer Support and Most Recommended from Software Advice, and Functionality and Features from GetApp—reflecting its highly rated recurring billing software praised by insurance organizations for exceptional ease of use, customer service, and integration capabilities, culminating in a 4.9 customer rating.
ePayPolicy was recognized as an impactful software solution for insurance organizations in 2023. In the recurring billing category, the company was awarded the Ease of Use Badge and Best Value Badge. Additionally, ePayPolicy received the Software Advice Customer Support Badge and Most Recommended Badge. Customers have given ePayPolicy outstanding reviews, resulting in a 4.9 rating, with ease of use and customer service being highlighted as top features.
Recognition by Gartner Digital Markets
ePayPolicy has been recognized in the following software categories:
Capterra
- Ease Of Use Badge and Best Value Badge for Recurring Billing
Customer Reviews
- “Engaging with ePayPolicy was a game changer in my agency. It provides for a much super-efficient way to bind new business and makes the renewal process much easier. In a world of customization, online payments is one more option we can offer to our clients.” – Holi M.
- “St is very functional and easy to use. It gives instant notification to your email when a payment is received, and it processes the funds quickly through your bank.” – Alexa B.
Software Advice
- Customer Support Badge and Most Recommended Badge for Recurring Billing
Customer Reviews
- “I have loved using ePayPolicy ever since I heard about it on a podcast years ago. I started my own Youtube channel and always recommend it to other agents/agencies out there!” – Chris C.
- “The system and process is extremely user friendly. Moreover, the support (when needed) has been prompt and always helpful.” – Ashley B.
GetApp
- Functionality and Features Badge for Recurring Billing
Customer Reviews
- “The customer service experience is exceptional and I couldn’t be more pleased with the decision to engage them for ePayment. As the only vendor at the time which integrated with our Vertafore product, I initially felt captive in selecting them, but they are a delight to work with and our customers love it as well!” – Melyssa M.
- “The fact that it works exactly like they said it would is incredible. The features, integration, ease of use, and savings have taken my agency to another level.” – Diane T.
Customer Satisfaction
ePayPolicy has consistently aimed for high customer satisfaction, which has led to its status as a top-rated product on all Gartner Digital Markets sites, with an overall rating of 4.9 out of 5. The company expresses gratitude to its users for their support.
About ePayPolicy
Built by insurance professionals for the insurance industry, ePayPolicy offers a fast, easy, and secure way to move money for insurance. Its products help agencies, carriers, MGAs, and PFCs process payments online and automate check processing with CheckMate. Over 7,000 insurance companies trust ePayPolicy for their payment needs.
About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites each year to read objective research and verified customer reviews. Thousands of B2B companies use Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.
Related
Life in the Fast Lane with Patriotic Insurance Group - ePayPolicy
Rob Bowen, founder of Patriotic Insurance Group, has successfully built his insurance agency by prioritizing service, integrity, and efficiency, and has greatly improved payment processing by adopting ePayPolicy’s specialized, user-friendly platform that streamlines client payments, reduces delays, and accommodates various payment preferences across multiple states.
ePayPolicy Earns 2025 G2 Customer Satisfaction Award - ePayPolicy
ePayPolicy received the 2025 G2 Best Software Award in Financial Services for its user-rated ease of use, top support, fast payment processing, and innovative features like Quotes & Invoices and Finance Connect that streamline and digitize payment workflows for insurance professionals by integrating with agency management and accounting systems.
Automation Nation - ePayPolicy
The article from ePayPolicy discusses the ongoing debate around automation, highlighting its benefits such as reducing human error and increasing efficiency, while addressing concerns about job displacement and AI's current limitations, and emphasizes the company's efforts to demystify AI and automation in the traditionally human-centric insurance industry by showcasing everyday examples like autocorrect.
Payment Page Features - ePayPolicy
ePayPolicy offers a fast, PCI-compliant online payment solution tailored for insurance businesses, featuring a customizable mobile-friendly payment page, seamless integrations with management systems, premium financing options via Finance Connect, automated check processing through CheckMate®, and a Network Payables tool for streamlined fund transfers, all accessible through a comprehensive dashboard and supported by positive user testimonials.
Demo + Starbucks Gift Card
ePayPolicy offers a secure, branded online payment platform with mobile-friendly credit card and ACH options, integrated AMS, real-time dashboard visibility, automated check processing via CheckMate, and simplified premium financing through Finance Connect, all designed to streamline insurance payments and improve client conversion, with users praising its ease and efficiency, plus a $15 Starbucks gift card incentive for a 15-minute demo.
Comparison: ePayPolicy vs. Applied Pay -
This comparison highlights that while both ePayPolicy and Applied Pay are leading insurance agency payment platforms designed to streamline premium collection and reconciliation, ePayPolicy offers a versatile, open solution compatible with any agency management system, whereas Applied Pay is a built-in, single-vendor tool exclusive to the Applied Systems environment, providing seamless integration and real-time ledger updates within that specific AMS.