Prefill Payment Page - ePayPolicy
The Prefill Payment Page feature in the ePayPolicy dashboard allows you to send a pre-filled payment page to a payer, and customer support is available Monday through Friday from 8AM to 5PM CST via chat on the website or by phone at 844-372-9300.
You can send your payment page pre-filled to a payer using the Prefill Payment Page feature in the dashboard.
If you still have questions or prefer to get help directly from an agent, our team can be reached during normal business hours, Monday through Friday 8AM-5PM CST, via the "Let's Chat" feature on the bottom right corner of our website.
If you would prefer to speak to someone via a phone call, during normal business hours, contact our Customer Support team at 844-372-9300.
Related
Updating the phone number and email address for the e-receipt - ePayPolicy
To update the public-facing phone number and email address on e-receipts in ePayPolicy, go to the Account menu in the dashboard and use the edit icons, or contact Customer Support via the website chat during business hours (Mon-Fri, 8AM-5PM CST) or by phone at 844-372-9300.
Client Toolkit
The Client Toolkit provides comprehensive resources—including customizable email templates, internal announcements, branded flyers, social media posts, email signature badges, PayNow buttons, 24/7 support, a help center, and video tutorials—to help teams promote and increase utilization of digital payments through ePayPolicy.
ePayPolicy vs. Input1
ePayPolicy is a secure, customizable online payment platform used by over 7,500 insurance organizations to accelerate receivables, streamline accounting with a unified dashboard, integrate with popular AMS and CRM systems, and enhance user experience through branded payment pages, offering a 60-day free trial and strong endorsements from industry professionals.
A new look for our payment page
ePayPolicy has redesigned its hosted payment page based on extensive customer feedback to clearly display credit card and ACH fees side by side, center the logo for better branding visibility, and enhance the overall design and mobile experience for a smoother, more user-friendly payment process.
ePayPolicy Insurance Payment Processing
ePayPolicy is a secure, PCI Level 1 compliant insurance payment processing platform offering custom branded online ACH and credit card payment pages, a unified dashboard for managing all payment types, integrations with AMS and CRM systems for automated invoicing and reminders, and a 60-day free trial with no setup fees, trusted by over 8,000 insurance organizations to accelerate receivables and policy binding.
Three Flavors! - ePayPolicy
ePayPolicy offers three customizable online payment page options—basic, custom, and integrated—that cater to agents, brokers, MGAs, and carriers by providing varying levels of branding, data capture, and system integration to streamline payment processing with immediate updates and e-receipts.