Security and Compliance - ePayPolicy
ePayPolicy ensures transaction security through PCI Level 1 compliance with annual audits, issues IRS-required Form 1099-K for qualifying payment transactions, and offers customer support via chat and phone during business hours.
Security and Compliance
Are these transactions secure?
We are PCI Level 1 compliant, which is the highest level of compliance from the Payment Card Industry. We go through an annual audit of our systems and processes to ensure we are doing everything possible to keep you and your customers’ information secure at all times.
Form 1099-K
Why am I getting a 1099-K form? Whether you own a business, are self-employed, work in the gig economy or are selling personal items, Form 1099-K includes the gross amount of all payment transactions. The creation and submission of this form is an IRS requirement even if the funds are pass-through for insurance policy premiums. You may receive a Form 1099-K if your payment transactions meet the IRS reporting threshold.
Contact Us
If you still have questions or prefer to get help directly from an agent, our team can be reached during normal business hours, Monday through Friday 8AM-5PM CST, via the "Let's Chat" feature on the bottom right corner of our website.
If you would prefer to speak to someone via a phone call, during normal business hours, contact our Customer Support team at 844-372-9300.
Related
10 Payment Processor Must-Haves for Insurance Carriers
The article outlines ten essential criteria for insurance carriers to consider when selecting a payment processor, emphasizing that beyond cost, the solution must ensure security and regulatory compliance, seamless integration with existing software, ease of use for all stakeholders, speed, scalability, and data protection to provide a fast, simple, and secure payment experience that differentiates carriers in a complex, multi-stakeholder environment.
Client Toolkit
The Client Toolkit provides comprehensive resources—including customizable email templates, internal announcements, branded flyers, social media posts, email signature badges, PayNow buttons, 24/7 support, a help center, and video tutorials—to help teams promote and increase utilization of digital payments through ePayPolicy.
Why PCI Compliance Matters for Insurance
PCI compliance is crucial for insurance agencies to securely handle clients' card transactions by adhering to the Payment Card Industry Data Security Standards (PCI DSS), which protect cardholder data from breaches, and ePayPolicy exemplifies this by maintaining Level 1 compliance—the highest security tier—thereby ensuring customer trust and safeguarding agencies from fines and reputational harm in the increasingly digital insurance payment landscape.
ePayPolicy: Digital Insurance Payment Solution
ePayPolicy is a specialized digital payment solution trusted by over 10,000 insurance organizations—including agencies, MGAs, carriers, and premium finance companies—that streamlines insurance premium payments by replacing checks with a secure, PCI Level 1 compliant network featuring easy onboarding, AMS and API integrations to automate tasks, improve cash flow, reduce late or lost payments, and enhance operational efficiency, as evidenced by positive testimonials from industry professionals.
The Myths of Check Payment Security
The article debunks the myth that checks are a safe and reliable payment method by highlighting their vulnerability to fraud, administrative inefficiencies, hidden costs, and growing customer preference for more secure and convenient digital payment options, emphasizing that checks pose significant risks to both businesses and consumers.
Are Paper Checks Putting Your Insureds and Agency At Risk?
The article highlights the security risks associated with paying insurance premiums via paper checks, emphasizing that lost or mishandled checks can expose insured clients' sensitive personal and banking information to theft and fraud, thereby putting both the insured individuals and insurance agencies at significant financial and identity theft risk.