Update Public Address - ePayPolicy
The article provides a step-by-step guide on how to update the Public Address displayed on receipts via the ePayPolicy dashboard by logging in, editing the Public Address field, saving the changes, and notes that updating the legal Business Address requires contacting support during business hours.
ePayPolicy Help Center
This article will guide you through the process of updating your Public Address, which is displayed on your receipts, through your ePayPolicy dashboard.
1. Log into the ePayPolicy Dashboard at http://app.epaypolicy.com/
2. From the Account Details screen, locate the Public Address field
3. Click the edit icon
4. A popup window will appear, enter the updated address
5. Click Save
6. The updated address will display
Tip
A green banner will display when the Public Address is updated correctly.
Keep in Mind
If you need to update your legal Business Address, as seen on your W-9, please reach out to our Support team.
Our team can be reached during normal business hours, Monday through Friday 8AM-5PM CST, at 844-372-9300.
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If you still have questions or prefer to get help directly from an agent, our team can be reached during normal business hours, Monday through Friday 8AM-5PM CST, via the "Let's Chat" feature on the bottom right corner of our website.
If you would prefer to speak to someone via a phone call, during normal business hours, contact our Customer Support team at 844-372-9300.