Gartner Recognizes ePayPolicy as 2026 Leader in Multiple Categories - ePayPolicy
In 2026, ePayPolicy achieved its highest recognition by Gartner Digital Markets, earning 10 badges—including first-time awards for Recurring Billing, Integration, and Best Insurance Software—based on nearly 250 verified user reviews that rated it 4.9/5, making it the highest customer-rated insurance-centric payments platform alongside Venmo and PayPal on Capterra’s Shortlist, SoftwareAdvice’s FrontRunners, and GetApp’s Category Leaders lists.
ePayPolicy has been awarded 10 badges in 2026, marking its highest achievement to date. The company earned a 4.9/5 ranking with almost 250 verified user reviews and received first-time badges in Recurring Billing, Integration, and Best Insurance Software.
Gartner Digital Markets recognized ePayPolicy as a top-rated payments platform in 2026, with accolades on Capterra’s Shortlist, SoftwareAdvice’s FrontRunners, and GetApp’s Category Leaders, all based on customer reviews. ePayPolicy joins other popular tools like Venmo and PayPal as the only insurance-centric payments platform on the list.
Gartner Digital Markets awarded a total of 10 badges to ePayPolicy, including new recognition in the categories of Best Insurance Software, Recurring Billing, and Integration.
Gartner evaluates products using various criteria:
- Capterra’s Shortlist: User ratings and popularity
- SoftwareAdvice’s FrontRunners: Usability and customer satisfaction
- GetApp’s Category Leaders: Ease of use, value, functionality, customer support, and recommendation likelihood
With a 4.9/5 user rating across 247 reviews, ePayPolicy was also the highest customer-rated member of the list. Here’s what one customer had to say about their experience:
“I love how easy it is to use — my clients can choose ACH or credit card and instantly see the difference in fees. I also appreciate that the fees are passed on to the client automatically, so we don’t have to manage them manually. The invoice feature is another huge plus, allowing us to email invoices directly to clients and pay carriers through the Payables feature. Overall, it has streamlined our back end tremendously.”
“We’re extremely honored to earn our place on the list among so many great companies,” said ePayPolicy CEO Mark Engels. “We want to make payments the easiest thing that insurance companies do, and this is validation that we’re continuing to listen to our customers and building the tools to help them scale.”
About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business. For more information, visit gartner.com/en/digital-markets
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AutoPay and Recurring Payments: Key Differences and Benefits
ePayPolicy offers two convenient payment features: Recurring Payments, which allow payers to manually set and control scheduled payments via a Custom Payment Page subscription, and AutoPay, integrated with management systems to automatically pay invoices upon posting, ensuring seamless, automatic transactions for both payers and agencies.
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ePayPolicy's Recurring Payments feature allows Custom Payment page subscribers to offer clients flexible, easy-to-set-up recurring payment schedules via credit card or bank draft within a familiar interface, enhancing payment collection efficiency with customizable start/end dates and frequencies.